Frequently Asked Questions
Waypoint is your trusted gateway for procuring fertilisers and commodity chemicals internationally. We ensure access to competitively-priced, high-quality commodities with reduced lead times and reliable operations, powered by advanced technology and our expert team.
Set up a buyer or seller account by selecting Buy or Sell Commodities at the top of the page or emailing us at firstname.lastname@example.org
No, our platform is entirely free to use for both buyers and suppliers.
Our platform features an order management screen, allowing real-time tracking and management of orders.
We generate and securely store all commercial documents related to transactions, including Quotes, Commercial Invoices, Packing Lists, Certificates of Origin, Bills of Lading, and Certificate of Analysis. Any originals can be sent directly to you by first class courier.
Absolutely. Buyers can negotiate and place bid prices per ton.
To ensure a secure transaction, Waypoint serves as the contracting party, absorbing the risks and providing a secure, worry-free purchasing experience.
We only work with cooperative and reliable suppliers, additionally we conduct a comprehensive verification process involving stringent screening, credential assessment, and quality and compliance checks.
Waypoint has integrated leading trade finance solutions, allowing us to offer you extended payment terms of up to 90 days.
You’ll benefit from live support through the Waypoint platform after onboarding, as well as access to your dedicated account manager by phone and email. For any pre-onboarding enquiries, please email us at email@example.com where we will respond within 24 hours.
We prioritise data security with robust measures, including encryption, access controls, and regular audits.